You got a question?

 

Our Collingwood shop is open Sunday to Friday 11am-5pm and Saturdays 10am-5pm

We will continue 'Click & Collect' ($20 Minimum) 7 days a week. We will email you when you're order is ready to collect.

Please note : Occasionally we sell out of an item listed on our website, if that's the case we will contact you straight away by email to explain when stock will be back in, usually it's back in within a week. Rarely some items may be sold out by our suppliers, if that's case we will contact you to offer a refund or an exchange.

Shipping Rates (Australia)

FREE postage on all orders over $150. $10 postage on orders under $150. Please note postage is calculated after your delivery details have been entered at the checkout. If you pre-order an item with an instock item, they'll ship together when all stock is available to ship.

Shipping Rates (New Zealand)

Postage is $20 for orders under $100, and $25 on orders over $100.  The estimated delivery time frame is 6-12 business days. We use the Australia Post Express service to New Zealand.

Shipping Rates (Canada, Singapore, United Kingdom and United States)

Postage is $40 for orders under $100, and $50 for orders above $100. The estimated delivery time frame is 9-18 business days. We use the Australia Post Express service.

Return Policy

We allow items to be returned for exchange if in perfect condition within 30 days of purchase with a receipt. We're allow items to be exchanged or store credit (gift voucher) to be issued. Here is our full Return Policy.

Vinyl Release Date Changes

Currently vinyl manufacturing plants are at full capacity, which means vinyl release dates for new releases can change. We will update our website when dates change. We don't notify when release dates are pushed back. If you pre-ordered an item, click on the image in the confirmation email and it will send you to our website for the most up-to-date information we have.

Website Payment Methods

Our website accepts Visa, Mastercard, Afterpay, PayPal and Amex (not available instore). Please contact us by phone or email if you need any help or have questions with our online shop.

Stocking My Products

If you have something you may think is suitable please email your information including wholesale price list and we'll consider it. Please DON'T just drop into the shop, we do all submissions via email. At the moment there's a large waiting list.