You got a question?

For the safety of our staff and customers we have shut our doors until further notice. Stay Safe!!

HERE’S 4 WAYS YOU CAN STILL ORDER YOUR BOOKS, GIFTS & VINYL:

1. CLICK & COLLECT : Order online and choose ‘Click & Collect’. You can collect Monday to Friday 10am to 5pm

2. LOCAL DELIVERY : We will hand deliver your orders if you live in Collingwood, Fitzroy, Clifton Hill and Carlton North. Choose this option at checkout or phone us on (03) 9077 8509

3. ONLINE STORE : Order here on our website, 99% of our products are on our online store. We post everywhere in Australia.

4. PHONE ORDERS : Phone us on (03) 9077 8509 Monday to Friday 10am to 5pm for phone orders

If you have any questions about ordering please don't hesitate to phone us on (03) 9077 8509 or email us from our contact page

 

How much are the shipping costs?

FREE postage on all orders over $150. $10 postage on orders under $150.

Please note postage is calculated after your delivery details have been entered at the checkout. If you pre-order an item with an instock item, they'll ship together when all stock is available to ship.

What's your return policy?

We allow items to be returned for exchange if in perfect condition within 30 days of purchase with a receipt. We're allow items to be exchanged or store credit (gift voucher) to be issued. We don't do refunds.

What payment methods are available when ordering through the website?
Our website accepts Visa, Mastercard, Afterpay, PayPal and Amex (not available instore). Please contact us by phone or email if you need any help or have questions with our online shop.

Would you be interested in stocking my products?

If you have something you may think is suitable please email your information including wholesale price list and we'll consider it. Please DON'T just drop into the shop, we do all submissions via email. At the moment there's a large waiting list.

Are you looking for staff?

At the moment we are not looking for new staff.

Do you do phone orders?
Yes give us a call on (03) 9077 8509, we ship everywhere in Australia.

I have a book/magazine/product I would like to launch at your shop?

We're always interested in hosting events here, please email us with your idea and we'll let you know if we can do it.

Contact details for press enquiries?

Please email Chris at info@happyvalleyshop.com