You got a question?

We are open Anzac Day 11-5pm

Trading Hours 

 Monday to Friday: 10:30am - 6pm

 

Saturday: 10:00am to 6pm

 

Sunday: 11:00am to 5pm


How much are the shipping costs?

FREE postage on all orders over $150. $10 postage on orders under $150. When ordering online you can also choose to collect at our Collingwood shop, free of charge. Please note postage is calculated after your delivery details have been entered at the checkout.

What's your return policy?

We allow items to be returned for exchange if in perfect condition within 30 days of purchase with a receipt. We're allow items to be exchanged or store credit (gift voucher) to be issued. We don't do refunds.

What payment methods are available when ordering through the website?
We accept Visa, Mastercard. You can also pay using PayPal. Please contact us by phone or email if you need any help or have questions with our online shop.

Would you be interested in stocking my products?

If you have something you may think is suitable please email your information including wholesale price list and we'll consider it. Please DON'T just drop into the shop, we do all submissions via email. At the moment there's a large waiting list.

Are you looking for staff?

At the moment we are not looking for new staff.

Do you do phone orders?
Yes give us a call on (03) 9077 8509, we ship everywhere in Australia.

I have a book/magazine/product I would like to launch at your shop?

We're always interested in hosting events here, please email us with your idea and we'll let you know if we can do it.

Contact details for press enquiries?

Please email Chris at info@happyvalleyshop.com