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Online orders are sent using Australia Post during business hours Monday to Friday. Orders are usually sent 1-2 days after your order is placed or when a pre-ordered item arrives. We email shipping confirmation with tracking information when your order is dispatched.

Shipping : Australia

We have FREE postage on all orders over $160 within Australia. $12 standard postage on orders under $160. Estimated delivery timeframe to capital cities is 2-4 days, and 3-5 days for regional areas. We also offer an Express Post option at the checkout for $16.

Click & Collect : Collingwood Shop

When ordering online you can choose 'Click & Collect' at our 294 Smith Street, Collingwood shop. We have a $20 minimum for 'Click & Collect', and orders are usually ready within an hour (excluding pre-orders). We will email you confirming when your order is ready to collect. Orders can be collected 11am-5pm each day and we would appreciate it if you could collect your order within a week.

Shipping : New Zealand

We use the Australia Post Express service to New Zealand. Postage is $20 for orders under $100, and $25 on orders over $100. The estimated delivery timeframe is 6-12 business days.

We currently only ship to the countries listed above. If you use a parcel redirect service, we will cancel your order.

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Spirited Away Pencils - Chronicle / Studio Ghibli